All Systems Operational

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This page details the status and service availability of DataShare - Platform, Products, APIs and related services.

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Uptime over the past 90 days. View historical uptime.
DataShare Platform Operational
90 days ago
99.99 % uptime
Today
DataShare UK ? Operational
90 days ago
100.0 % uptime
Today
DataShare US ? Operational
90 days ago
100.0 % uptime
Today
DataShare CA ? Operational
90 days ago
100.0 % uptime
Today
DataShare Reseller ? Operational
90 days ago
99.99 % uptime
Today
DataShare Connect ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Dynamics Great Plains Operational
Microsoft Dynamics NAV Operational
QuickBooks Desktop (UK) Operational
QuickBooks Desktop (US) Operational
QuickBooks Desktop (Canada) Operational
Sage 300 (ACCPAC) Operational
Sage 50 UK (On-Premise) Operational
Sage 50c UK (On-premise) Operational
Sage 50 Canada (Simply) Operational
Sage 50 US (Peachtree) Operational
Sage 200 (On-premise) Operational
Xero - Accounting API Operational
QuickBooks Online API Operational
Pegasus 2/3 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 17, 2021

No incidents reported today.

Apr 16, 2021
Customised Portal Branding
Resolved - This incident has been resolved.
Apr 16, 11:32 UTC
Investigating - Our technical teams are currently investigating an issue related to customised portal branding.

Affected users can access and upload data to their portal but not see portal specific logos or colours

We will provide a further update once we have further information
Apr 14, 17:56 UTC
Apr 15, 2021

No incidents reported.

Apr 14, 2021
Users unable to add multiple Contra entries
Resolved - Our technical team have resolved the issue related to adding multiple Contra entries

Please let us know if you still have any issues using the Contra functionality, and we’ll investigate further.
Apr 14, 13:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 09:52 UTC
Update - We are continuing to work on a fix for this issue.
Apr 13, 13:09 UTC
Update - We are continuing to work on a fix for this issue.
Apr 12, 11:17 UTC
Identified - Our technical team have identified an issue related to Contra entries in the Month End Reconciliation product

Customers experiencing this issue receive an error when attempting to add multiple Contra entries to their reconciliation.

We are currently working on resolving the issue as a high priority.

Apologies for any inconvenience or delays caused
Apr 9, 15:18 UTC
Xero Data Classification Issue
Resolved - Our technical team have resolved the Xero issue related to the classification of transactions and have successfully reprocessed data for the affected users.

Please let us know if you still have any issues using the Xero Connector, and we’ll investigate further.
Apr 14, 13:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 09:51 UTC
Update - We are continuing to work on a fix for this issue.
Apr 13, 13:09 UTC
Update - We are continuing to work on a fix for this issue.
Apr 12, 11:16 UTC
Identified - Our technical team have identified a Xero Connector issue related to the classification of transactions

Customers experiencing this issue are seeing incorrect period classification of cash transactions between the DataShare Month End Reconciliation product and Xero.

The current workaround is to use the Universal Connector to upload data for the Month End Reconciliation.

Our technical team are currently working on resolving the issue as a high priority.

Apologies for any inconvenience or delays caused.
Apr 9, 11:31 UTC
Apr 13, 2021
Apr 12, 2021
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

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