Update - We would like to inform you that our technical team is currently working to develop a permanent fix for the recently identified vClient application error.
In the meantime, customers who encounter this issue can be unblocked by following the guidance outlined in the article below: https://support.validis.com/hc/en-gb/articles/27103414032404-Uninstall-Pre-Existing-vClient
This workaround has proven effective in resolving the issue for affected customers and should allow them to continue working without further disruption.
We will continue to provide updates as progress is made towards a full resolution. Thank you for your patience and understanding.
May 08, 2026 - 08:53 UTC
In the meantime, customers who encounter this issue can be unblocked by following the guidance outlined in the article below: https://support.validis.com/hc/en-gb/articles/27103414032404-Uninstall-Pre-Existing-vClient
This workaround has proven effective in resolving the issue for affected customers and should allow them to continue working without further disruption.
We will continue to provide updates as progress is made towards a full resolution. Thank you for your patience and understanding.
May 08, 2026 - 08:53 UTC
Identified - The issue has been identified and the technical team are working on implementing a fix.
We will continue to provide you updates via this status page.
May 07, 2026 - 14:36 UTC
We will continue to provide you updates via this status page.
May 07, 2026 - 14:36 UTC
Investigating - We are currently aware of an issue where some customers are affected by an error message whilst attempting to launch vClient during the uploading process.
Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.
We apologise for any inconvenience caused.
May 06, 2026 - 13:02 UTC
Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.
We apologise for any inconvenience caused.
May 06, 2026 - 13:02 UTC
About This Site
This page details the status and service availability of Validis - Platform, Products, APIs and related services.
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Validis Platform
Operational
Validis UK
Operational
Validis CA
Operational
Validis US
Operational
Validis AU
Operational
Validis Connect
Operational
Microsoft Dynamics Great Plains
Operational
Microsoft Dynamics NAV
Operational
QuickBooks Desktop (UK)
Operational
QuickBooks Desktop (US)
Operational
QuickBooks Desktop (Canada)
Operational
Sage 300 (ACCPAC)
Operational
Sage 50 UK (On-Premise)
Operational
Sage 50c UK (On-premise)
Operational
Sage 50 Canada (Simply)
Operational
Sage 50 US (Peachtree)
Operational
Sage 200 (On-premise)
Operational
Xero - Accounting API
Operational
QuickBooks Online API
Operational
Pegasus 2/3
Operational
NetSuite
Operational
Sage 100
Operational
Sage Business Cloud
Operational
Microsoft Dynamics 365 Business Central (Online)
Operational
Microsoft Dynamics Business Central 365 (On-premise)
Operational
SAP Business One
Operational
MYOB
Operational
Sage Intacct
Operational
Abila
Operational
Epicor
Operational
Upload & Share
Operational
Developer & Support Tools
Operational
API documentation
Operational
Validis Help Centre
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Validis CA - Scheduled Maintenance Notification May 26, 2026 07:00-11:45 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 19, 2026 - 16:27 UTC
May 19, 2026 - 16:27 UTC
Scheduled -
We are performing a scheduled maintenance for our Canada (CA) region on 26th May 2026 from 02:00 to 06:30 EDT to improve the performance and security of our service. During this maintenance, you may encounter some service interruptions, such as 404 errors or timeouts.
We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.
We apologise for any inconvenience and we thank you for your patience and cooperation.
If you have any questions or concerns, please contact our customer support team at support@validis.com
May 19, 2026 - 08:04 UTC
We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.
We apologise for any inconvenience and we thank you for your patience and cooperation.
If you have any questions or concerns, please contact our customer support team at support@validis.com
May 19, 2026 - 08:04 UTC
Validis CA - Scheduled Maintenance Notification May 28, 2026 07:00-11:45 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 19, 2026 - 16:21 UTC
May 19, 2026 - 16:21 UTC
Scheduled -
We are performing a scheduled maintenance for our Canada (CA) region on 28th May 2026 from 02:00 to 06:30 EDT to improve the performance and security of our service. During this maintenance, you may encounter some service interruptions, such as 404 errors or timeouts.
We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.
We apologise for any inconvenience and we thank you for your patience and cooperation.
If you have any questions or concerns, please contact our customer support team at support@validis.com
May 19, 2026 - 08:06 UTC
We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.
We apologise for any inconvenience and we thank you for your patience and cooperation.
If you have any questions or concerns, please contact our customer support team at support@validis.com
May 19, 2026 - 08:06 UTC