All Systems Operational

About This Site

This page details the status and service availability of Validis - Platform, Products, APIs and related services.

If you're experiencing any problems related to Validis and don’t see anything about it below, please Contact us
Please click here to return to the Validis Help Site

Uptime over the past 90 days. View historical uptime.
Validis Platform Operational
90 days ago
99.95 % uptime
Today
Validis UK Operational
90 days ago
99.97 % uptime
Today
Validis CA Operational
90 days ago
99.92 % uptime
Today
Validis US Operational
90 days ago
99.95 % uptime
Today
Validis AU Operational
90 days ago
99.96 % uptime
Today
Validis Connect Operational
90 days ago
100.0 % uptime
Today
Microsoft Dynamics Great Plains Operational
Microsoft Dynamics NAV Operational
QuickBooks Desktop (UK) Operational
QuickBooks Desktop (US) Operational
QuickBooks Desktop (Canada) Operational
Sage 300 (ACCPAC) Operational
Sage 50 UK (On-Premise) Operational
Sage 50c UK (On-premise) Operational
Sage 50 Canada (Simply) Operational
Sage 50 US (Peachtree) Operational
Sage 200 (On-premise) Operational
Xero - Accounting API Operational
QuickBooks Online API Operational
Pegasus 2/3 Operational
90 days ago
100.0 % uptime
Today
NetSuite Operational
90 days ago
100.0 % uptime
Today
Sage 100 Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft Dynamics 365 Business Central (Online) Operational
90 days ago
100.0 % uptime
Today
Microsoft Dynamics Business Central 365 (On-premise) Operational
90 days ago
100.0 % uptime
Today
SAP Business One Operational
90 days ago
100.0 % uptime
Today
MYOB Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
100.0 % uptime
Today
Abila Operational
90 days ago
100.0 % uptime
Today
Epicor Operational
90 days ago
100.0 % uptime
Today
Upload & Share Operational
Developer & Support Tools Operational
90 days ago
100.0 % uptime
Today
API documentation Operational
90 days ago
100.0 % uptime
Today
Validis Help Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Validis US - Scheduled Maintenance Notification Sep 7, 2026 07:00-11:00 UTC

We are performing a scheduled maintenance for our US region on 7th September 2026 from 02:00 to 06:30 EDT to improve the performance and security of our service. During this maintenance, you may encounter some service interruptions, such as 404 errors or timeouts.

We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.

We apologise for any inconvenience and we thank you for your patience and cooperation.

If you have any questions or concerns, please contact our customer support team at support@validis.com
Posted on Aug 18, 2026 - 16:03 UTC

Validis US - Scheduled Maintenance Notification Sep 14, 2026 07:00-11:00 UTC

We are performing a scheduled maintenance for our US region on 14th September 2026 from 02:00 to 06:30 EDT to improve the performance and security of our service. During this maintenance, you may encounter some service interruptions, such as 404 errors or timeouts.

We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.

We apologise for any inconvenience and we thank you for your patience and cooperation.

If you have any questions or concerns, please contact our customer support team at support@validis.com
Posted on Aug 18, 2026 - 16:05 UTC

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Validis UK: SSO users experiencing login failures
Resolved - This incident has been resolved.
Aug 11, 11:02 UTC
Update - We are continuing to monitor for any further issues.
Aug 11, 09:02 UTC
Monitoring - A fix has now been implemented to address the issue, therefore SSO users should be able to log in to Validis.

We will continue to monitor the system for stability.
Aug 11, 08:59 UTC
Investigating - We are aware of an issue preventing SSO users from logging in to Validis. Our technical team is investigating as an urgent priority.

Users who access Validis portals with a username and password are unaffected.

We apologise for the inconvenience and will continue to provide updates via this page
Aug 11, 08:07 UTC

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Validis UK: Validis Support
Resolved - This incident has been resolved.
Aug 5, 16:38 UTC
Monitoring - Following our investigation, the emails affected by this issue have now been released and delivery should begin to resume.

We are continuing to monitor closely to confirm that email delivery to support@validis.com has been fully restored, and will post a further update.

If you still need to reach the Validis Support Team while we confirm this, please continue to raise a ticket via our help center: https://support.validis.com/hc/en-gb/requests/new
Aug 5, 12:10 UTC
Investigating - We are aware of an issue that is preventing some emails sent to support@validis.com from being received.

Emails may be rejected or returned to the sender. Our team is investigating and working to restore normal delivery.

If you need to reach the Validis Support Team while this is ongoing, please raise a ticket directly to our help center via the link below.
https://support.validis.com/hc/en-gb/requests/new

We apologise for any inconvenience.
Aug 5, 11:53 UTC
← Incident History Powered by Atlassian Statuspage