Completed -
The scheduled maintenance has been completed.
Jun 27, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 06:00 UTC
Scheduled -
We are performing a scheduled maintenance on the 27/06/25 from 06:00 to 10:00 UTC to improve the performance and security of our service. During this maintenance, you may encounter some service interruptions, such as 404 errors or timeouts.
We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.
We apologise for any inconvenience and we thank you for your patience and cooperation.
If you have any questions or concerns, please contact our customer support team at support@validis.com
Jun 20, 10:56 UTC
Resolved -
This incident has been resolved.
Jun 25, 20:59 UTC
Identified -
Our team is actively working on the issue. Portal and API access have now been restored.
We have identified a remaining issue related to upload processing. Uploads are being safely received and stored, but will not show in your account until the problem is resolved.
We recommend not trying repeat uploads and waiting until you receive an email notification letting you know that the upload has been successful.
We apologise for any inconvenience caused whilst we work on resolving this issue
Jun 25, 19:43 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 25, 17:53 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jun 25, 17:09 UTC
Investigating -
We’re currently aware of an issue preventing users from accessing the Validis portal and API. Our technical team is currently investigating this as the highest priority.
We apologize for the inconvenience. We will continue to provide you with updates via this status page.
Jun 25, 16:39 UTC