Resolved -
This incident has been resolved.
Aug 5, 16:38 UTC
Monitoring -
Following our investigation, the emails affected by this issue have now been released and delivery should begin to resume.
We are continuing to monitor closely to confirm that email delivery to support@validis.com has been fully restored, and will post a further update.
If you still need to reach the Validis Support Team while we confirm this, please continue to raise a ticket via our help center: https://support.validis.com/hc/en-gb/requests/new
Aug 5, 12:10 UTC
Investigating -
We are aware of an issue that is preventing some emails sent to support@validis.com from being received.
Emails may be rejected or returned to the sender. Our team is investigating and working to restore normal delivery.