Validis UK: Sage Intacct Outage

Incident Report for Validis

Resolved

This incident has been resolved.

Posted May 18, 2026 - 15:22 UTC

Monitoring

We have deployed a fix addressing the issue currently impacting customers using Sage Intacct, therefore we recommend an attempt to upload their data.

Meanwhile, our team is actively monitoring system stability to ensure the fix is performing as expected.

Posted May 15, 2026 - 09:27 UTC

Identified

Our technical team has identified the root cause of the issue and is actively working on implementing a fix.

We will provide a further update as soon as the fix has been successfully deployed.

Posted May 14, 2026 - 10:53 UTC

Investigating

We are currently aware of an issue for some customers where an outage at Sage Intacct is impacting some customers ability to share data.

Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.

We apologise for any inconvenience caused.

Posted May 12, 2026 - 12:16 UTC

This incident affected: Validis Platform (Validis UK) and Validis Connect (Sage Intacct).