Validis UK: Xero Invalid Scope Error

Incident Report for Validis

Resolved

This incident has been resolved.
Posted Jun 25, 2026 - 08:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2026 - 14:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 24, 2026 - 09:30 UTC

Update

We are continuing to investigate the issue.
Posted Jun 23, 2026 - 08:32 UTC

Investigating

We are currently aware of an issue where some customers are unable to proceed with Xero uploads and receive an invalid scope error from xero.

Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.

We apologise for any inconvenience caused.
Posted Jun 22, 2026 - 11:26 UTC
This incident affected: Validis Platform (Validis UK) and Validis Connect (Xero - Accounting API).