Platform Availability Issues

Incident Report for Validis

Resolved

This incident has been resolved.

Posted Sep 21, 2020 - 11:12 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 18, 2020 - 18:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 18, 2020 - 18:23 UTC

Identified

We are aware that customers in the US are not able to access DataShare.

The accessibility issues are related to a wider Microsoft Azure outage.

Microsoft is working on the issue and we will update you as soon as we have further information.

Posted Sep 18, 2020 - 16:48 UTC

Investigating

We are aware that customers in the US are not able to access DataShare and our technical team are investigating

Posted Sep 18, 2020 - 16:37 UTC

This incident affected: Validis Platform (Validis US).