We are performing a scheduled maintenance on the 23rd of October 2025 from 19:30 to 23:30 AEDT to improve the performance and security of our service. During this maintenance window, you may encounter some service interruptions, such as 404 errors or timeouts.
We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.
We apologise for any inconvenience and we thank you for your patience and cooperation.
If you have any questions or concerns, please contact our customer support team at support@validis.com Posted on
Oct 14, 2025 - 16:46 UTC
We are performing a scheduled maintenance on November 6th, 2025 from 03:00 to 07:00 EDT to improve the performance and security of our service. During this maintenance, you may encounter some service interruptions, such as 404 errors or timeouts.
We kindly request you to avoid using our service in this period, as your data and uploads may not be saved or processed successfully.
We apologise for any inconvenience and we thank you for your patience and cooperation.
If you have any questions or concerns, please contact our customer support team at support@validis.com Posted on
Oct 20, 2025 - 21:53 UTC
Resolved -
This incident has been resolved.
Oct 20, 08:50 UTC
Monitoring -
A fix has been successfully deployed to address the issue. We are currently monitoring system performance to ensure stability.
Oct 17, 16:46 UTC
Identified -
We’ve identified the issue and our team is actively working on implementing a fix.
We appreciate your patience and will continue to provide updates via this status page as we make progress toward full resolution.
Oct 16, 17:25 UTC
Investigating -
We are currently aware of an issue where some users are being logged out of the portal due to low timeout.
Our technical team is currently investigating this as an urgent priority.
Apologies for the inconvenience, we will continue to provide you updates via this status page.
Oct 16, 13:18 UTC
Resolved -
This incident has been resolved.
Oct 8, 16:24 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 8, 16:03 UTC
Investigating -
We’re currently aware of an issue preventing users from accessing Validis UK. Our technical team is currently investigating this as an urgent priority.
Apologies for the inconvenience, we will continue to provide you updates via this status page.
Oct 8, 15:21 UTC